European SMEs Embrace Fintech and AI but Lag in Hiring New Talent

According to Qonto, 73% of SMEs in Europe plan to invest in fintech and AI services by 2024, with a strong emphasis on technology and digitization. However, there is skepticism towards Web3, virtual reality, and cryptocurrencies.

The finance and insurance industries show the highest enthusiasm for new technology, while the construction industry is the least optimistic. Despite investment in technology, most SMEs plan to reduce or stop hiring new employees by the end of 2023.

Italy leads in increasing staffing, with 48% planning to employ more people in Q4 2023. However, women remain underrepresented in leadership positions, with France and Italy showing the closest gender parity.

Overall, European SMEs are enthusiastic about embracing fintech and AI, but are cautious about hiring new talent, and gender balance in leadership remains a challenge.